FAQ
A few things people ask us.
Find answers about shipping, subscriptions, preparation, ingredients and returns.
Where can I find brewing instructions?
Open a product page to explore its preparation notes. Follow the instructions supplied with your tea when brewing.
How can I contact Dona?
Use Contact in the site navigation or footer to open the inquiry form and contact details.
Where can I review delivery and return information?
Delivery choices are shown during checkout. Visit the shipping and returns pages for the store’s published policies; current preview information is subject to final configuration.
Can I serve Dona at my café or shop?
Visit the Wholesale page and use the wholesale contact address to discuss your tea program.